Privacy Policy

1. Who We Are

Novastar Martial Arts of Mission Viejo ("Novastar," "we," "us," or "our") is a martial arts school located at 23351 Madero #120, Mission Viejo, CA 92691. We can be reached at Info@novastarmartialarts.com or by phone at (949) 860-7827.

This Privacy Policy explains how we collect, use, disclose, and protect information that we receive from visitors to our website and prospective or enrolled students who submit their contact information to us.

2. Information We Collect

We collect the following categories of personal information when you fill out a contact or trial offer form on our website:

• First and last name
• Phone number
• Email address
• Child's age (if applicable and voluntarily provided)
• Any messages or questions you submit

We may also collect non-personal information automatically, such as browser type, device type, pages visited, and referring URLs, through standard web analytics tools.

3. How We Use Your Information

By submitting your information and checking the marketing consent checkbox on our forms, you expressly consent to us using your contact information for the following purposes:

• To respond to your inquiry about classes, pricing, or our $25 introductory trial offer
• To contact you by phone, email, or text/SMS message to follow up on your interest in our programs
• To send you promotional messages, special offers, class updates, event announcements, and news about Novastar Martial Arts
• To send automated or pre-recorded marketing messages (including SMS/text messages) to the phone number and email you provide
• To enroll you in our student management and communication systems
• To improve our website, services, and marketing efforts

Important: By submitting our form and checking the consent box, you agree to receive automated marketing communications. Message and data rates may apply for SMS messages. You may opt out at any time (see Section 7).

4. SMS / Text Message Marketing

If you provide your mobile phone number, you consent to receive text messages (SMS) from Novastar Martial Arts, which may be sent using an automated dialing system or pre-recorded messages. These messages may include class reminders, promotional offers, and school updates.

Message frequency varies. Message and data rates may apply. You can opt out of SMS communications at any time by replying STOP to any text message we send. For help, reply HELP or contact us at Info@novastarmartialarts.com.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We may use trusted third-party platforms (e.g., CRM software, email marketing services) to help us communicate with you. These providers are contractually required to protect your data.
• Legal compliance: We may disclose your information if required to do so by law or in response to a valid legal process.
• Business transfers: If Novastar Martial Arts is acquired or merged with another organization, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you request deletion of your data, we will make commercially reasonable efforts to honor that request unless we are required to retain it for legal or business purposes.

7. Your Rights & Opt-Out

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing emails by clicking the "unsubscribe" link in any email we send
• Opt out of SMS messages by replying STOP to any text message
• Contact us to update or remove your information

To exercise any of these rights, please contact us at Info@novastarmartialarts.com or call us at (949) 860-7827.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

To exercise your California privacy rights, contact us at Info@novastarmartialarts.com.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information directly from children under 13. When parents or guardians submit information about their child (such as a child's age), that information is used solely to match the child with the appropriate class level.

10. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee the absolute security of your data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: